Privacy Policy

GM International Freight Forwarders Corp. (“GM Freight,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, communicate with us, request a quote, or use our freight forwarding, logistics, warehousing, transportation, and related services.

1. Information We Collect

We may collect information including:

* Name
* Company name
* Email address
* Telephone number
* Billing and business contact information
* Pickup and delivery information
* Shipment information
* Cargo details
* Information submitted through website forms
* Communications sent to us through email, telephone, WhatsApp, Facebook, Instagram, or other communication platforms
* Technical information such as IP address, browser type, device information, and website usage information

We may also receive information from customers, carriers, agents, service providers, social media platforms, and other parties involved in providing logistics and transportation services.

2. How We Use Your Information

We may use collected information to:

* Respond to inquiries and quote requests
* Arrange and manage freight forwarding and logistics services
* Process shipments and transportation requests
* Provide warehousing, cross-docking, distribution, and related services
* Communicate shipment status and service information
* Provide customer support
* Process billing and payments
* Maintain business and transaction records
* Improve our website, services, and customer experience
* Send service-related or marketing communications where permitted
* Prevent fraud and protect our company, customers, and systems
* Comply with legal, regulatory, customs, transportation, security, and governmental requirements

3. Sharing of Information

GM Freight does not sell personal information.

We may share information when reasonably necessary to provide our services, including with airlines, ocean carriers, trucking companies, customs brokers, warehouses, freight agents, logistics partners, payment processors, technology providers, government authorities, and other service providers involved in a shipment or transaction.

We may also disclose information when required by law or when necessary to protect our legal rights, customers, employees, or business.

4. Facebook, Instagram and Other Third-Party Platforms

If you communicate with GM Freight through Facebook, Instagram, WhatsApp, or another third-party platform, we may receive information made available through that platform in accordance with your settings and the platform’s policies.

We use this information to communicate with customers, respond to inquiries, provide customer service, and manage legitimate business communications.

Your use of third-party platforms is also subject to the privacy policies and terms of those platforms.

5. Cookies and Website Technologies

Our website may use cookies and similar technologies to improve website functionality, understand website traffic, measure advertising performance, and improve our marketing.

You may be able to control cookies through your browser settings.

6. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or loss.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

7. Data Retention

We retain personal and business information for as long as reasonably necessary to provide our services, maintain transaction and shipment records, comply with legal and regulatory requirements, resolve disputes, and enforce our agreements.

8. Your Privacy Rights

Depending on where you live and applicable law, you may have rights concerning your personal information, including the right to request access, correction, or deletion of certain information.

To make a privacy or data deletion request, contact GM Freight using the contact information provided below.

We may need to verify your identity before processing certain requests.

9. Data Deletion Requests

Users who wish to request deletion of personal information associated with GM Freight services, including information received through Facebook or other Meta services, may submit a data deletion request by contacting GM Freight.

Please include sufficient information for us to identify your account or communication and process the request.

Upon receiving a valid request, we will review and process it in accordance with applicable legal and regulatory requirements. Certain information may need to be retained when required for legal, accounting, customs, transportation, security, or regulatory purposes.

10. Children’s Privacy

Our services are intended for businesses and adults. We do not knowingly collect personal information from children under 13.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, technology, legal requirements, or services.

Any updated policy will be posted on this page with a revised effective date.

12. Contact Us

For questions regarding this Privacy Policy or requests concerning your personal information, please contact:

GM International Freight Forwarders Corp. Miami, Florida, USA Website: www.gmfreight.com

Privacy/Data Deletion Requests: Please contact GM Freight through the contact information provided on our website and state that your request concerns privacy or deletion of personal information.